The cheese is amazing, best Raclette we've had in a long time. The box it and the rest of our order arrived in was not taped up properly and condensation from the cooling elements soaked through the sides and some of the cheese wrappers.
Our first order from Mons, and very happy with the service. There was a problem with their chosen courier service which led to our order being left outside rather than delivered to our neighbour as arranged. A single email to Mons and the issue was sorted rapidly and to our complete satisfaction. Can’t comment on the cheese yet as haven’t started it, but looks delicious ! Based upon their customer service, and service recovery when things go wrong, wouldn’t hesitate to order from Mons again.
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